S2ArchViz Terms and Conditions

S2ArchViz — Terms & Conditions

Effective date: 25 August 2025
Last updated: 25 August 2025
Version 1.0

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1) Who we are

S2ArchViz Studio (“we”, “us”, “our”) is the trading name of [S2ArchViz].

Contact: hello@s2archviz.com

2) Scope of services

We provide architectural design, 3D visualization and rendering, animations, virtual tours, product rendering and related services (“Services”) as described in our written quotes/proposals or email confirmations (“Order”). Any change to scope, schedule or deliverables requires written agreement and may affect fees and timelines.

3) Territories & eligibility

We serve clients in Europe, Asia and Africa, except where prohibited by applicable sanctions/AML/export control laws. We may refuse or terminate Services if doing so would breach such laws or involve illegal content.

4) Fees, currency, taxes & fees allocation

4.1 Prices are quoted in EUR unless stated otherwise.
4.2 Prices are exclusive of taxes. We do not currently charge VAT/sales tax; however, you are responsible for any self‑assessed VAT/GST, duties, customs or local taxes. If the law later requires us to collect tax, we may add it to invoices.
4.3 Bank/FX/processor fees (including Stripe fees and currency conversion) are borne by you. Amounts due are net of any withholding; if you must withhold tax, you will gross‑up so we receive the full invoiced amount.

5) Payment terms

5.1 A 50% deposit is required before project start. The balance is due prior to release of final high‑resolution/unwatermarked files unless the Order states otherwise.
5.2 Accepted methods: bank transfer, Stripe card payment, or other methods shown at checkout.
5.3 Late payments may accrue interest at the lesser of 1.5% per month or the maximum allowed by law. We may suspend work, withhold deliverables, and/or terminate for non‑payment.
5.4 Chargebacks: You agree to contact us first to resolve billing disputes. Unfounded chargebacks may incur our reasonable investigation/collection costs.

6) Revisions

Unless stated otherwise in the Order, fees include up to two (2) revision rounds per deliverable. Further revisions or changes in brief are billable at our then‑current hourly/day rate.

7) Delivery & acceptance

We deliver files in the formats set out in the Order. You have seven (7) business days after delivery to report material non‑conformities; otherwise the deliverables are deemed accepted.

8) Intellectual property & license

8.1 We retain all IP in our tools, workflows, templates and pre‑existing materials.
8.2 Upon full payment, we grant you a non‑exclusive, worldwide, perpetual license to use the final deliverables for the purposes described in the Order. Resale, sublicensing, or use for training generative AI models is not permitted unless expressly agreed in writing.
8.3 You warrant you own/have rights to all materials you supply and will indemnify us for claims arising from them.
8.4 Unless you opt out in writing before project start, we may show non‑confidential work in our portfolio/website/social media.

9) Third‑party materials

Where deliverables include third‑party assets (e.g., stock models, fonts, textures, HDRIs), those are licensed under their own terms. Any exclusive or extended rights will be quoted separately.

10) Confidentiality

Each party will protect the other’s Confidential Information and disclose it only to personnel/contractors under similar obligations or where legally required.

11) Data protection & privacy

We process personal data per our Privacy Policy at [link]. We do not accept special‑category data. Project files may be archived for 12 months after completion and then deleted, unless legal obligations require longer retention.

12) Refunds, cancellations & consumer rights (EEA/UK & other)

12.1 These Services are custom/bespoke and generally non‑refundable once work begins. If you cancel, you owe the pro‑rata value of work performed plus committed costs. The initial deposit is non‑refundable once production has started.
12.2 EEA/UK consumers: by asking us to begin immediately, you request performance during the 14‑day withdrawal period and acknowledge the right to withdraw is lost once the service is fully performed; if you cancel before completion, you pay a pro‑rata amount for the work done.

13) Warranties & disclaimers

We deliver the Services with reasonable skill and care. Except as stated, we disclaim all other warranties, including merchantability/fitness for a particular purpose. Visualizations are artistic interpretations and not engineering, construction or regulatory approvals.

14) Limitation of liability

To the maximum extent permitted by law, our total liability for all claims is limited to the amounts paid by you to us in the 12 months preceding the claim. We are not liable for indirect, incidental, special or consequential damages, loss of profits or data.

15) Force majeure

Neither party is liable for delays/failures caused by events beyond reasonable control (e.g., outages, strikes, war, epidemic, government action). Schedules extend accordingly.

16) Termination

Either party may terminate for material breach not cured within ten (10) days of written notice. On termination, you pay for work performed to date; we cease use of your Confidential Information subject to archival/legal requirements.

17) Governing law, venue, and dispute resolution

17.1 Business customers (B2B).

These Terms (and any non-contractual obligations arising out of or in connection with them) are governed by the laws of England and Wales, excluding its conflict-of-laws rules and the U.N. Convention on Contracts for the International Sale of Goods (CISG). Any dispute shall be finally settled by arbitration under the ICC Rules by one arbitrator. The seat (legal place) of arbitration shall be London, United Kingdom, and the language shall be English. Judgment on the award may be entered in any court of competent jurisdiction. Either party may seek interim or conservatory measures from any competent court.

17.2 Consumers (B2C).

If you are a consumer, nothing in these Terms limits your mandatory consumer rights. You may bring proceedings in the courts of your place of residence, and the laws of your country of residence may apply where required by mandatory consumer protection rules. In all other respects, the law identified in clause 17.1 applies.

17.3 Injunctive relief.

Notwithstanding clause 17.1, either party may apply to any court with jurisdiction for temporary or injunctive relief to protect its rights or confidential information.

17.4 Placeholders (if you prefer to set them per Order).

If an Order specifies a different governing law, arbitration rules, seat, or language, those will apply to that Order; otherwise, the defaults in clause 17.1 apply.

18) Changes to Terms

We may update these Terms from time to time. The version in effect when you place an Order applies to that Order unless otherwise agreed.

19) Entire agreement

These Terms together with the Order constitute the entire agreement and supersede prior discussions. If any provision is unenforceable, the remainder remains in effect.

20) Contact

hello@s2archviz.com — [S2ArchViz]

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v1.0 – 25 Aug 2025 – Initial release